Privacy Policy

Effective Date: April 2025
Company Name: Leicester Moving Co.
Website: www.leicestermovingcompany.co.uk

At Leicester Moving Co, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and home address.
Service Information: Details about your move, such as dates, property size, and special requests.
Payment Information: Billing details, including card or bank payment data (processed securely via third-party providers).
Website Usage Data: IP address, browser type, pages visited, and usage patterns (collected via cookies or analytics tools).

2. How We Use Your Information

We use your data to:

Provide and manage our home removals services
Respond to your inquiries and requests
Send booking confirmations, invoices, and updates
Improve our website and customer experience
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your data to third parties. We may share your information with:

Service partners (e.g., van drivers, packing staff) strictly for fulfilling your booking
Payment processors for secure transactions
Legal or regulatory bodies, when required by law

4. Data Storage and Security

Your personal data is stored securely using encryption and industry-standard protection measures. We retain your data only as long as necessary for service delivery, legal compliance, or legitimate business needs.

5. Your Rights

Under data protection laws (like GDPR), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict our data processing
Withdraw consent (where applicable)
File a complaint with the ICO (UK) or relevant authority

To exercise any of these rights, please contact us at:

📧 Quote@Leicestermovingcompany.co.uk

6. Cookies

We use cookies to improve website functionality and user experience. You can manage or disable cookies through your browser settings. For full details, see our [Cookie Policy].

7. Changes to This Policy

We may update this policy occasionally to reflect changes in regulations or business practices. Please check this page regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:
📧 Quote@Leicestermovingcompany.co.uk