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Frequently Asked Questions
Got a question about our moving and clearance services? You’ll find answers below, covering everything from removals pricing and man & van hire to waste disposal, student moves, and insurance.
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General Removals FAQs
Q1. How much do removals cost in Leicester? Home removals are priced by property size, team required, and distance. Guide prices: 1-bed from £350, 2-bed £450–£650, 3-bed £600–£950, 4-bed from £950+.
Q2. Do you offer long-distance moves? Yes — we provide nationwide coverage with fixed all-inclusive quotes for moves over 30 miles.
Q3. Are you insured? Yes — Goods-in-Transit cover up to £20,000 and Public Liability insurance up to £1m.
Q4. Do you offer weekend or evening moves? Yes — subject to availability. A small surcharge may apply for out-of-hours bookings.
Q5. How do I book a survey? You can complete our online inventory form, send us photos/videos, or arrange a video call for larger moves.
Q6. How do I book a survey? Online inventory form, photos/videos, or a video call for larger homes.
Man & Van FAQs
Q1. How much does man and van cost? From £65/hr (1 man + van, 2-hour min) or £90/hr (2 men + van).
Q2. What affects my man & van quote? Distance, waiting, extra stops, and access restrictions.
Q3. Do you include fuel? Yes — within 10 miles of LE9. Beyond that, fixed travel fees apply.
Q4. Can you help with small office moves? Yes — we move light commercial items and storage runs.
Q5. Do I need to help with lifting? Not if you book 2 men. For 1 man + van, you’ll need to assist.
Q6. Do you offer same-day service? Yes — subject to availability.
House Clearance FAQs
Q1. How do you price a house clearance? From photos or visit — includes labour, transport, and disposal.
Q2. What items can’t you take? Hazardous items (chemicals, asbestos, paints).
Q3. Do you recycle items? Yes — donations where possible; rest to licensed disposal.
Q4. Can you clear lofts, garages, and sheds? Yes — we clear all areas inside and outside.
Q5. Do you handle probate clearances? Yes — discreet and sensitive probate clearance available.
Q6. Do you remove carpets and fixtures? Yes — if requested, we can uplift and dispose.
Waste Removal FAQs
Q1. How do you price waste removal? Based on estimated weight and waste type, plus labour.
Q2. What are your disposal fees? General waste £24/100kg, wood £12/100kg, garden £12/100kg, POPs £65 up to 140kg.
Q3. Do you take fridges and appliances? Yes — fridges £69, WEEE items £180/tonne (min £90).
Q4. Are you licensed waste carriers? Yes — fully licensed, using approved disposal centres.
Q5. Do you offer garden clearances? Yes — garden waste and green waste included.
Q6. What if the load weighs more than estimated? We confirm disposal fees after tipping; labour is billed fairly.
Storage Moves FAQs
Q1. Do you provide the storage unit? No — we work with Big Yellow, Shurgard, Safestore, etc
Q2. How is storage move pricing calculated? Same as removals: crew size, time, and distance.
Q3. What’s included in storage moves? 2 movers, Luton van, protective covers, insurance.
Q4. What’s not included? Storage fees, padlocks, or access charges (you arrange these).
Q5. Can you help me choose a unit size? Yes — send inventory/photos/video and we’ll advise.
Q6. Do you offer long-distance storage runs? Yes — with fixed all-inclusive quotes.
Student Moves FAQs
Q1. How much does a student move cost? From £100 for 2 hrs (1 man + van). Extra time £40/hr.
Q2. Do you cover summer storage? Yes — we deliver items to local storage for summer.
Q3. Do you cover multiple towns? Yes — Leicester, Loughborough, Coventry, Rugby, and more.
Q4. What if I only have a few boxes? Small jobs are welcome — we price fairly.
Q5. Can I share a van with friends? Yes — split costs by booking one van for multiple students.
Q6. Do you offer same-day student moves? Yes — subject to availability.
Packing & Flat Pack Assembly FAQs
Q1. Do you supply packing materials? Yes — boxes, tape, wrap, and wardrobe boxes (for transportation)
Q2. How much does packing cost? Fragile-only from £250, full-home from £350 (1-bed).
Q3. Do you unpack as well? Yes — unpacking & put-away from £250.
Q4. How much does flat pack assembly cost? From £50 (first hr), then £30/hr in 30-min increments.
Q5. Do you disassemble and reassemble furniture? Yes — beds, wardrobes, sofas, and more.
Q6. Do you provide a 2-person assembly team? Yes — available for large or complex furniture.
Single Item Delivery FAQs
Q1. How much does single item delivery cost? From £50 locally, priced by mileage and manpower.
Q2. What items do you deliver? Sofas, wardrobes, appliances, gym equipment, machinery.
Q3. Do you offer same-day delivery? Yes — with a £20 surcharge, subject to availability.
Q4. Do you handle stairs? Yes — +£10 per flight.
Q5. Do you deliver outside Leicester? Yes — across Leicestershire and nationwide.
Q6. Are you insured? Yes — Goods-in-Transit £20,000 & Public Liability £1m.
Insurance & Payment FAQs
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Fast, Free & No Obligation - Get Your Free Quote Today
We’ll only use your details to provide your quote. No spam. No sharing.
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